1. Who we are
Orbix Online is a digital marketing and creative services business based in Vijayapura, Karnataka, India. For website enquiries, Orbix Online is the organisation responsible for deciding how the personal information submitted through this website is used.
2. Information we collect
We aim to collect only information reasonably necessary to respond to an enquiry or provide a requested service. The contact form may collect your name, phone/WhatsApp number, optional business/brand name, optional email address, selected service/package, and your message.
Do not submit passwords, financial credentials, government ID numbers, health information, or other sensitive information through this website.
3. Why we use it
We use enquiry information to respond to you, understand your requirements, prepare or discuss a proposal, provide requested services, communicate about an engagement, and maintain appropriate business records.
4. How information is shared
This website does not currently operate a server-side contact-form database. When you choose Send via WhatsApp, the information you enter is passed to WhatsApp through its service. When you choose Send via Email, the information is passed to Gmail/Google through the email-composition link. Those services process information under their own terms and privacy practices.
We do not sell personal information. We may disclose information where reasonably necessary to provide a requested service, comply with law, prevent fraud or abuse, or protect our legal rights.
5. Consent and your choices
Before an enquiry is sent, the form asks you to confirm that you understand how the information will be used to respond to your enquiry. Providing optional fields is not required. You can contact us to ask about access, correction, deletion, withdrawal of consent, or other rights that apply to your personal data under applicable law.
6. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business records, dispute handling, or legal obligations. No website can guarantee absolute security, but we take reasonable measures appropriate to the information and the way it is handled.
7. Cookies and analytics
At the time of this policy, the website does not intentionally deploy Google Analytics, Meta Pixel, advertising trackers, or other non-essential analytics/marketing cookies. See our Cookie Policy for details. If non-essential tracking is introduced later, the website should be updated with appropriate consent controls before that tracking is activated where required by applicable law.
8. Third-party links
The website contains links to services such as WhatsApp, Gmail and Instagram. Once you leave the Orbix Online website, the third party's privacy terms apply to its processing.
9. Children
This website is intended for businesses and general audiences. We do not knowingly request information from children for a separate child-focused service.
10. Contact
For privacy questions or requests, email grow@orbixonline.com or contact Orbix Online at +91 63638 13707.
11. Legal note
This policy is designed for the current website setup and is not a substitute for advice from an Indian privacy lawyer. If the business begins processing larger volumes of personal data, sensitive business/customer data, international customer data, or data through additional platforms, this policy and the underlying data practices should be reviewed again.